Privacy Statement

 

This is the website of EventScotland.

Our pledge to you

  • is to hold your data securely;
  • share only where you agree;
  • use your data to tailor the information we provide you and improve our services;
  • put you in control by allowing you to update, delete and access your data.

 

Sections

  • 1. Who are we? 
  • 2. What personal information will EventScotland collect about me? 
  • 3. When you use our digital services

                    website

  • 4. When we send you Quarterly Review and Annual Review in the post
  • 5. When you provide personal data

                    make a funding enquiry

                    make a partner programme enquiry

                    request e-newsletters

                    contact us

                    complain

  • 6. When you use affiliate services like Facebook to interact with us

                    forms on social media

  • 7. When you sign a supplier agreement
  • 8. When you sign a sponsorship agreement
  • 9. When you sign a grant agreement
  • 10. Joining data and profiling
  • 11. Security of your personal information
  • 12. International transfers of your information
  • 13. Sharing your personal information
  • 14. Your rights
  • 15. Access to personal information
  • 16. Changes to this privacy policy
  • 17. How to contact us

 

1. Who are we?

This policy covers how we (EventScotland) collect, use, disclose, transfer and store your data.
 
EventScotland is working to make Scotland the perfect stage for events. EventScotland is a team within VisitScotland’s Events Directorate, the national tourism organisation which markets Scotland as a tourism destination across the world, gives support to the tourism industry and brings sustainable tourism growth to Scotland.
With partners our aim is to raise Scotland's reputation as the perfect stage by supporting and securing a portfolio of events and developing the industry.
Our website (www.eventscotland.org) provides advice on funding opportunities, access to resources and information about EventScotland and Development teams which sit within VisitScotland Events Directorate, alongside Business Events.
This privacy policy covers how we handle personal data within EventScotland and on this website. It gives you information on how EventScotland collects and processes your personal data through your use of our website, including any data you provide through this website when you sign up to our newsletter or enter into a competition.
This privacy policy should be read together with any other privacy notice or fair processing notice EventScotland provides on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other notices and is not intended to override them. 
We have appointed a data protection officer (“DPO”) who is responsible for overseeing questions in relation to this Policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out at the bottom of this privacy policy.
THIRD PARY LINKS
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

This policy covers how we (EventScotland) collect, use, disclose, transfer and store your data. EventScotland is working to make Scotland the perfect stage for events.

EventScotland is a team within VisitScotland’s Events Directorate, the national tourism organisation which markets Scotland as a tourism destination across the world, gives support to the tourism industry and brings sustainable tourism growth to Scotland.

With partners our aim is to raise Scotland's reputation as the perfect stage by supporting and securing a portfolio of events and developing the industry. Our website (www.eventscotland.org) provides advice on funding opportunities, access to resources and information about EventScotland and Development teams which sit within VisitScotland Events Directorate, alongside Business Events.This privacy policy covers how we handle personal data within EventScotland and on this website. It gives you information on how EventScotland collects and processes your personal data through your use of our website, including any data you provide through this website when you sign up to our newsletter or enter into a competition.

This privacy policy should be read together with any other privacy notice or fair processing notice EventScotland provides on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other notices and is not intended to override them. 

We have appointed a data protection officer (“DPO”) who is responsible for overseeing questions in relation to this Policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out at the bottom of this privacy policy.

THIRD PARY LINKS
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

 

2. What personal information will EventScotland collect about me?

This privacy policy tells you; 

- the information we collect (personal or not)

- why we collect it

- how long we store it

- our legal basis for processing your personal data 

- who if anyone we disclose your personal data to 

- your rights and how you can see, update or delete your personal data

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

- Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.

- Contact Data includes billing address, delivery address, email address and telephone numbers.

- Financial Data includes bank account and payment card details.

- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

- Enquiry Data includes data you provided us with when you contact us to provide details of an event you are seeking support for (by any means of communication including written communications or via our website(s), telephone, or email) or when you visit us at a public event, such as a trade show or exhibition or participate in one of our surveys, competitions or prize draws, we may record all customer service communications and keep information about the particular communication, including your name, the event you have proposed, the reason why you contacted us, and the advice we gave you so we can track the resolution of any customer service issues and for customer service training purposes.

- Usage Data includes information about how you use our website, products and services, as well as the frequency and pattern of your service use.

- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

How we collect your information

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

-  apply for our products or services;

-  create an account on our website;

-  subscribe to our service or publications;

-  request marketing to be sent to you;

-  enter a competition, promotion or completing a survey; or

- give us some feedback.

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies, this Technical Data may include:

-  Details of your usage patterns, the content (including any advertisements) that you view and interact with including information on the services and applications you are using in-device to personalise services to your specific needs. For example, when you use our websites, we may collect information about your visit, such as your browser software, which pages you view and which items you ‘clicked’ on or added to your shopping basket.

-  Service, product or server logs, which hold technical information about your use of our service, product or websites, such as your IP address, device ID(s), domain, device and application settings, errors and hardware activity. We may use your IP address to determine your location/country of origin.

-  Device Information such as your device ID(s), including information about where your device is physically located. For example, when you are using a geo-location service or application and you have given consent to your location being shared.

-  Interests and preferences that you specify during set up or registration of any product or service.

Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

-  Financial and Technical Data from parties such as:

a) analytics providers based outside the EU;

b) advertising networks based inside the EU; and

c) search information providers based outside the EU.

-  Contact, Financial and Transaction Data from providers of technical, payment and delivery services based outside and inside the EU.

Identity and Contact Data from data aggregators and other specialist agencies based inside or outside the EU.

Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.

Identity and Contact Data from social media if you (i) interact with any of our social network pages or applications; or (ii) you use one of our products or services that allow interaction with social networks, we may receive information relating to your social network accounts. For instance:

Logging in: If you log-in to one of our websites, applications or services using your social network account, we may receive basic details from your social network profile. The basic details we receive may depend on your social network account privacy settings; however, they might include your social network ID, name, profile picture, gender and location.  

Interactions: If you click on a ‘like’, ‘+1’ or ‘tweet’ or similar button in one of our websites or services, we may record the fact that you have done so. In addition, the content that you are viewing may be posted to your social network profile or feed. We may receive information about further interactions with this posted content (for example, if your contacts click on a link in the posted content), which we may associate with the details that we store about you.


3. When you use our digital services

Website 

Website Analytics 

We use website log files, Cookies, digital analytics (Google) and heat mapping software, to gather information about how people use this site (www.Eventscotland.org) 

We do not collect or store your personal information (e.g. your name or address) in our website analytics.  However, we can recognise that behaviours belong to a single person.  The information collected helps us investigate whether each website meets its users’ needs as well as to evaluate how each website can be improved. We store information about what pages you visit, how long you are on the site, how you got here and what you clicked on.  

If we were ever to obtain your personal data via the routes in this policy, we may combine website analytics data with your personal data.  For more information please see the section on Joining data and Profiling [add link to section].

Website log files collect your IP address, when you visited the site and the pages you visited. IP address is a numeric code assigned to a device based on your geographical location.  If for example you are in Edinburgh your IP address will be the same as other users accessing the internet from Edinburgh. 

Cookies are small text files which are delivered onto your computer by websites that you visit. Our use of cookies is integral to both the current visitor experience and how we shape and grow our web-based services in the future.  You can read more about how we use cookies on our Cookies page [provide link]

When enabled heat mapping software will record mouse clicks, mouse movements, scrolling activity.  It logs that you entered text but not the information entered.   This software uses Cookies. You can read more about how we use cookies on our Cookies page 

Digital Analytics & Doubleclick 

Digital analytics tools such as Google Analytics and DoubleClick may be used to record anonymous user’s interaction with EventScotland websites. This data may then be used to retarget users through advertising on other websites, therefore an individual’s behaviour on one of our websites may result in them being retargeted with advertising related to the pages they visited or actions they took on the site.

You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or You may opt out of our use of Analytics by visiting the Google Analytics Opt-out page. 

Remarketing/ Remarketing Lists for Search Ads (RSLA)

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to the EventScotland website. 

We may also use Cookies to serve ads based on a user's prior visits to our website, as well as to develop remarketing lists for customised campaigns (Remarketing Lists for Search Ads). 

Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page. In addition, you may also opt out of third party vendor's use of cookies by visiting the Network Advertising Initiative opt out page.

4. When we send you our printed newsletter and Annual Review in the post

We may provide a ‘printed newsletter’ four times a year by post. The purpose of the ‘printed newsletter is to raise awareness of the work we do, inform you of funding and development opportunities, and to promote funded events.

 The other printed publication we provide in the post is the ‘Annual Review’. We send this once a year. This is a summary of all the accomplishments EventScotland and partners have carried out during the year. 

In order to provide these, we need your Identity Data and Contact Data. The legal basis for processing is legitimate interest.  When you let us know that you wish to no longer receive a newsletter in the post, we will document this, and no longer send them to you. 

However we may continue to hold your contact details if you are an EventScotland stakeholder. 

5. When you provide personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal or regulatory obligation.

Set out below are a range of purposes/activities that we may use the personal data you provide to us for. This includes the type of data we will collect, the lawful basis for processing and the retention periods. 

Funding enquiry

If you want to obtain funding from EventScotland for an event, you can make a funding enquiry. To do this, you complete an online form. 

We will ask you for information about the event itself. However we will also need Identity Data and Contact Data of the main contact. This will include forename, surname, email address and telephone number. 

Once this online form is completed, the information is recorded by our Customer Relationship Management system and assigned to  a member of EventScotland staff.  

We will retain your personal details and request until we have responded to your request, or, if we provide funding, for the appropriate length of time that financial legislation requires.

The legal basis for holding your details and providing a response is consent. Consent has been implied by you completing the form.

The legal basis for holding your details to provide funding for your event is legislation. We will retain for as long as the relevant legislation requires. 

Partner programme enquiry

If you would like us to provide dedicated marketing and media activity for a themed year event, you can complete an online form. 

We will ask you for information about the event itself. However we will also need Identity Data and Contact Data of the main contact and event organiser. This will include forename, surname, email address and telephone number. 

Once this online form is completed, the information is sent via email to the appropriate person at EventScotland. 

We aim to retain your personal details and request for 5 years in case we can provide assistance with any events you may organise in the future. After this we may anonymise the data for performance monitoring and statistical analysis.

The legal basis for holding your details and providing a response is consent. Consent has been implied by you completing the form.

Request e-news

We produce an e-news. To provide this, we request Identity Data and Contact Data such as forename, surname, email address and telephone number. 

We only collect this data when we have your consent. We retain it on a secure database.  

You can unsubscribe from our e-news at anytime by clicking on the ‘unsubscribe’ link within the e-newsletter you received and we will no longer send these to you. We may continue to hold your contact details however, if you are an EventScotland stakeholder. 

Contact us

If you want to find out any information from EventScotland, you can complete an online contact form. We will retain your query and our response to it for as long as the business issue remains. After this, the information will be confidentially destroyed. 

However if you are an EventScotland stakeholder we will continue to hold onto your contact details. 

Complaints

When you make a complaint to us, you can do so via an online form, email, telephone, letter or at an event. The complaint is logged on a complaints system. Once a complaint is been created the system, an email is sent to the EventScotland Customer Feedback Mailbox, where it will be reviewed and responded to it. 

A complaint can be made anonymously. However if you do provide personal data, we request your full name and address. We will only use the personal information we collect to process the complaint and to check on the level of service we provide. We do compile and publish statistics showing information like the number of complaints we receive, but not in a form which identifies anyone. 

By giving us your personal data you consent to us processing it.  We retain personal data obtained from complaints indefinitely. 

If a complaint is made by or about a business, this information is usually retained on our Stakeholder CRM where it becomes part of the business record. It will be retained until the business ceases to work with us, plus an additional 3 years.

Marketing communications

We may use your Identity, Contact, Technical, Usage and Profile Data to provide you with product and service updates, newsletters and other communications about existing and/or new products and services by post, email, telephone, in-device messaging and/or text message (SMS).

You will only receive marketing communications from us (i) if you have requested information from us; or (ii) purchased goods or services from us; or (iii) applied for / received event funding from us; or (iv) if you provided us with your details when you entered a competition or registered for a promotion and, in each case, if you have opted in for receiving such marketing.

We will get your express opt-in consent before we share your personal data with any third party company for marketing purposes.

Opting out of marketing communications

You can ask us or third parties to stop sending you marketing messages at any time by clicking the "unsubscribe" button at the bottom of the emails or by contacting us or such third parties at any time.

Where you opt out of receiving these marketing messages, such opt out will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

Please note that we may occasionally send you important information (including via email) about our products and services that you are using or have used including essential software updates, changes to applicable terms and conditions and/or other communications or notifications as may be required to fulfil our legal and contractual obligations to provide warranty or after sales repair services. These important product and/or service communications are not affected by your opt-out of any marketing communications.

6. When you use other services (like Twitter) to interact with us

When you use a social media platform, details about how your personal information is held, is described within the relevant social media policy, such as Twitter, Linked In or Facebook.   
Forms on social media
We use a third party provider, to manage our social media interactions. 
If you send us a private or direct message via social media the message will be stored by our provider for 3 months and then confidentially destroyed. It will not be shared by any other organisations.
Our legal basis for processing this information is consent. This is implied when you decide to follow us.  

7. When you sign a Supplier Agreement 

EventScotland arranges supplier agreements to assist with the organisation, development, promotion and staging of an event.

Personal data we may collect include Contact Data, Identity Data, Financial Data, Transaction Data (including but not limited to bank details and signatures).

The legal basis for retaining this information is contract. We retain this agreement for 7-10 years after the end of the contract. After this, any business contact details will be confidentially destroyed. Contracts may be anonymised for performance monitoring and statistical analysis.

We keep an electronic copy of the agreement and relevant documentation in secure folders and a database. The paper version of the agreement contains the original signature and is considered the master copy. This is stored in a secure cabinet to which only relevant staff have access.  

8. When you sign a Sponsorship Agreement

EventScotland arranges sponsorship agreements with partners for sponsorship rights to an event.  

Personal data we may collect include Contact Data, Identity Data, Financial Data, Transaction Data (including but not limited to bank details and signatures)..

The legal basis for retaining this information is contract. We retain this agreement for 7-10 years after the end of the contract. After this, any business contact details will be confidentially destroyed. Contracts may be anonymised for performance monitoring and statistical analysis.

We keep an electronic copy of the agreement and relevant documentation in secure folders and a database. The paper version of the agreement contains the original signature and is considered the master copy. This is stored in a secure office which only relevant staff have access.   

9. When you sign a Grant Agreement

EventScotland arranges grant agreements with event organisers and partners to assist with the financial management, organisation, development, promotion and staging of an event.

Personal data we may collect include Contact Data, Identity Data, Financial Data, Transaction Data (including but not limited to bank details and signatures).

The legal basis for retaining this information is contract. We retain this agreement for 7-10 years after the end of the contract. After this, any business contact details will be confidentially destroyed. Contracts may be anonymised for performance monitoring and statistical analysis.

We keep an electronic copy of the agreement on a secure database. The paper version of the agreement contains the original signature and is considered the master copy. This is stored in a secure cabinet to which only relevant staff have access.   

10. Joining data and profiling

We want to provide the best possible service to you.  To achieve this we, where possible, join anonymous and personal data. 

When you provide personal data via a form on the website, we collect a unique ID assigned to you by Google.  We use this to combine your personal information with information from Google. The information we collect from Google includes how you reached our website and your behaviour whilst on the site. This applies to visits where you submit a form, previous and future visits, if available.  

We may use this information to improve our service to you and to tailor the information we provide in future.  We may also use it to understand the success of our marketing and make improvements to our services overall.  Personal data is stored for as long as the purpose intended (see ‘When you provide personal data’ [Link]).

Profiling is defined as under the General Data Protection Regulations as the automated processing of personal data to evaluate certain things about an individual.  Profiling can be part of an automated decision-making-process.  Automated decision-making is making a decision solely by automated means without any human involvement.  

We may use these techniques to make the information in our emails, website or app more relevant to you.  We therefore process this data in your legitimate interest.  If you do not want us to use your data in this way, please email dpo@visitscotland.com. Likewise if you would like to see the data that we use for this purpose contact us. 

11. Security of your personal information

While we cannot guarantee that unauthorised access will never occur, we can assure you that we take great care in maintaining the security of your personal data to prevent unauthorised access to it, through the use of appropriate technology and internal procedures.

What we do to protect your information

We take a number of steps to protect your information from unauthorised access, use or alteration and unlawful destruction, including where appropriate:

Using Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive information, such as credit card details (SSL encryption is designed to make the data unreadable by anyone but us).

Limiting access to the information we collect about you (for instance, only those of our personnel who need your information to carry out our business activities are allowed access).

Putting in place physical, electronic, and procedural safeguards in line with industry standards.

What you should do to protect your information

As general best practice on the Internet, it is recommended that individuals take great care with user accounts, and follow some basic rules:

Do not use trivial passwords (such as single dictionary words).

Do not use the same password for multiple accounts.

Do use very long passwords (at least 10 characters, but preferably much longer)

Do use passwords which contain a combination of upper and lower case letters, numbers and special characters e.g. $%^& etc.

Do keep passwords securely (never written down, or shared with anyone) and changed periodically.

12. International transfers of your information

In this paragraph, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

VisitScotland is a statutory body incorporated under the Development of Tourism Act 1969 with its headquarters based in Edinburgh, Scotland. We have a national network of offices to assist in delivering our core function of promoting the development of tourism to and within Scotland and encouraging people to visit Scotland. As such we are a global organisation.

The hosting facilities for our website(s) are situated in the United Kingdom.

Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries. 

Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries. 

Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield. 

Please contact us using the details set out at the bottom of this Policy if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

13. Sharing your personal information 

We may have to share your personal data with the third parties set out below for the purposes set out in the table in paragraph 3 above.

 (a) our payment services provider for services relating to our website and services to which you have subscribed to which may be handled by our payment services provider. We will share transaction data with our payment services provider only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. 

(b) one or more of the selected third party suppliers of goods and services identified on our website to which you have specifically consented to share your personal data with for the purposes set out in such consent or to fulfill our contractual obligations. Each such third party will act as a data controller in relation to the data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party's use of your personal data.

 (c) our authorised data processors and service providers for the purposes of providing certain data processing services for us (acting as our authorised data processors). Examples of authorised data processors could include evaluation and research agencies, billing and fulfilment partners, data analytics providers who process information on our behalf for the purposes outlined above. For example, we may use the services of third parties to personalise content, fulfil orders, deliver packages, send postal mail and emails, send text messages (SMS), provide marketing assistance, process credit card payments, provide fraud checking services and provide customer services. When acting as our authorised data processors, our service providers are required to only process data in accordance with our instructions, in line with this Policy, and are subject to appropriate confidentiality and security obligations.

 (d) our professional advisers insofar as reasonably necessary for the purposes of managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

 (e) to government bodies and law enforcement agencies to prevent fraud, to comply with applicable laws, regulations and court orders and to comply with valid legal information requests from such bodies. 

 

14. Your rights

Under the General Data Protection Regulations, you have rights as an individual which you can exercise in relation to the information we hold about you.

You have the right to:

- Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

- Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

- Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

- Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

You can read more about these rights here https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

15. Access to personal information 

EventScotland tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making an ‘right of access’ request under the General Data Protection Regulations. If we do hold information about you we will:

- give you a description of it;

- tell you why we are holding it;

- tell you who it could be disclosed to; and

- let you have a copy of the information in an intelligible form.

You can request a copy of the personal data that we hold on file by sending a subject access request to dpo@visitscotland.com.

16. Changes to this privacy policy 

We keep our privacy notice under regular review. This privacy notice was last updated on 25 May 2018. 

Since this policy is under regular review, you may wish to check it each time you submit personal information. If you do not agree to these changes, please do not continue to use EventScotland websites to submit personal information. If material changes are made to the Privacy Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice.

You can access this policy at any time through the link at the bottom of our websites and from any e-newsletters you are subscribed to.

17. How to contact us 

EventScotland tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice does not provide exhaustive detail of all aspects of EventScotland’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

email us dpo@visitscotland.com

telephone 0131 472 2313

or write to:

5th Floor, Ocean Point One,
94 Ocean Drive
Edinburgh

EH6 6JH 

Footer-logos
Sign up to receive e-newsletters
If you would like to know how we manage your personal data,
please click on the EventScotland privacy policy.